To benefit from loss and prevent future recurrence we all recognise that it is beneficial to conduct incident and accident investigations swiftly with that specific objective in mind. Seldom do organisations put such formal investment into investigating technical and commercial failures.
To recover confidence within your own organisation, with clients and authorities the inclusion of independent investigators in the team demonstrates commitment from the highest level of management.
Benchmark personnel can provide the structured guide of the investigation process without the internal pressures of the organisation and assist in gathering accurate information and data. Often those involved within the organisation cannot help but 'not see the wood for the trees'. An experienced and respected independent perspective can be reassuring to all, not least with regard to confidence in the value of investment in the investigation.
